❓ Frequently Asked Questions

Find answers to common questions about San Jose's cultural heritage, local delicacies, and tourism experiences.

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What are the rules for reviews?

-Be honest and constructive
-No offensive language or personal attacks
-No spam or promotional content
-Stay relevant to the location
-Respect cultural sensitivities

Are there any safety tips for tourists?

-Always inform someone of your travel plans
-Respect local customs and traditions
-Follow safety guidelines at heritage sites
-Bring necessary supplies (water, sun protection)
-Have emergency contact numbers saved

Can I browse anonymously?

Yes, you can browse locations and view information as a guest without creating an account. However, leaving reviews requires registration.

What information do you collect?

We collect:

-Account information (username, email)
-Location data (only when you use navigation features)
-Review and rating data
-Usage analytics (anonymized)

Is my personal information safe?

Yes. Histoury follows data protection standards:

-Passwords are encrypted
-Personal information is not shared with third parties
-Reviews are displayed with usernames only

What kinds of local delicacies are featured?

Histoury showcases:

-Traditional San Jose cuisine
-Specialty food products
-Indigenous recipes and dishes

How accurate is the historical information?

Information is verified by the Tourism Office of San Jose and sourced from official records, historical documents, and community knowledge. Wikipedia links are provided for additional reference.

Can I take photos at these sites?

Photography policies vary by location. Please respect posted signage and ask permission when visiting private property or sacred sites.

Are there guided tour options?

While Histoury provides information and navigation, physical guided tours should be arranged through the Tourism Office of San Jose or local tour operators.

What types of cultural heritage sites are included?

Histoury features:

-Historical landmarks and monuments
-Traditional cultural sites
-Museums and heritage centers
-Ancestral houses
-Religious and spiritual sites

I found a bug. How do I report it?

Please report bugs through:

-The Feedback page on the website
-Contact the Tourism Office of San Jose
-Email the development team

Some images aren't loading. Why?

This could be due to:

-Slow internet connection
-Server issues (temporary)
-Browser cache problems

Solution: Refresh the page or clear your browser cache.

The website is loading slowly. What can I do?

Try these solutions:

-Check your internet connection (minimum 2 Mbps recommended)
-Clear your browser cache and cookies
-Close unnecessary browser tabs
-Try a different browser
-Disable browser extensions temporarily

What devices can I use?

Histoury is responsive and works on:

-Desktop computers
-Laptops
-Tablets
-Smartphones (iOS and Android)

What browsers are supported?

Histoury works best on:

-Google Chrome (recommended)
-Microsoft Edge
-Opera Browser
-Mozilla Firefox
-Safari

Can I save my favorite routes?

Route saving is not currently available, but this feature may be added in future updates.

Does navigation work offline?

No, Histoury requires an internet connection to function. The OpenStreetMap API and real-time navigation features need active internet connectivity.

How do I use the Navigation feature?

1. Go to the Navigation page
2. Click "Detect My Location" to start GPS tracking
3. Select your destination from the list
4. Click "Start Navigation"
5. Follow the route on the map

What is Live Tracking?

Live Tracking is a feature that:

-Shows your real-time location on the map
-Records your journey path
-Tracks distance traveled and time elapsed
-Displays your current speed

Can I review multiple locations?

Yes! You can leave reviews for as many locations as you've visited.

Are all reviews moderated?

Yes, reviews are moderated by administrators from the Tourism Office to ensure quality and appropriateness. Inappropriate, offensive, or spam reviews will be removed.

Can I edit or delete my review?

Review editing and deletion features may be limited. Contact an administrator if you need to modify or remove a review.

How do I leave a review?

1. Make sure you're logged in
2. Find the location you want to review
3. Click "Leave a Review" or "⭐ Leave Review"
4. Select a rating (1-5 stars)
5. Write your review
6. Click "Submit Review"

What information is available for each location?

Each location includes:

-Name and description
-Category (Cultural Heritage or Delicacy)
-Photos and images
-GPS coordinates
-Average rating and review count
-User reviews and feedback
-Wikipedia/reference links (when available)

Can I view locations in different formats?

Yes! You can switch between:

Tile View - Visual grid layout with images
List View - Detailed list format
Map View - Interactive geographical display

How do I search for a specific location?

Use the search bar on the homepage:

1. Type the location name, category, or keywords
2. Press Enter or click the search icon
3. Browse through the filtered results

How many locations are featured on Histoury?

Histoury currently features numerous cultural heritage sites and local delicacy establishments throughout San Jose, Occidental Mindoro. The database is regularly updated with new locations.

Why isn't my location being detected?

This could be due to:

-Location services being disabled in your browser
-Privacy settings blocking location access
-Poor GPS signal

Solution: Enable location services in your browser settings or use the "Set Location Manually" option.

Can I get directions to a location?

Yes! Use the Navigation feature:

1. Go to the Navigation page from the menu
2. Click "Detect My Location" or set your location manually
3. Select your destination from the dropdown
4. Click "Start Navigation" to get turn-by-turn directions

How do I use the interactive map?

Zoom in/out - Use the +/- buttons or scroll wheel
Pan - Click and drag the map
View locations - Click on markers to see details
Filter - Use category filters (Cultural Heritage or Local Delicacies)

How do I delete my account?

Account deletion requests should be directed to the system administrator through the Tourism Office. Note that deleting your account will remove all your reviews and ratings.

Can I change my username or email?

Currently, username changes are not supported. If you need to change your email or have account-related concerns, please contact the Tourism Office of San Jose.

I forgot my password. What should I do?

1. Go to the Login page
2.Click "Forgot Password?"
3. Enter your registered email address
4. Check your email for a verification code
5. Follow the instructions to reset your password

How do I create an account?

1. Click the "Register" button on the homepage
2. Fill in your username, email, and password
3. Accept the Terms of Service and Privacy Policy
4. Click "Create Account"
5. You'll be automatically logged in

Do I need an account to use Histoury?

You can browse locations and view information as a guest. However, to leave reviews and ratings, you'll need to create a free account.

Is Histoury free to use?

Yes! Histoury is completely free to use. You can browse locations, view information, and use the interactive map without any charges.

Who can use Histoury?

Histoury is designed for:

Tourists and Visitors - Planning to explore San Jose
Local Residents - Discovering hidden gems in their hometown
Tourism Stakeholders - Promoting their businesses
Researchers and Students - Learning about local culture and heritage

What is Histoury?

Histoury is an interactive web-based platform dedicated to promoting the cultural heritage sites and local delicacies of San Jose, Occidental Mindoro. It serves as a comprehensive digital guide for tourists, residents, and anyone interested in exploring the rich culture and culinary traditions of San Jose.